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O sistema Guichê Brain é uma ferramenta ideal para o setor público, pois permite que os órgãos gerenciem os serviços oferecidos aos cidadãos de forma eficiente e prática.
Com o Guichê Brain, o gestor consegue ver o que o cidadão está procurando e pode retornar ao mesmo pedindo um feedback para saber se sua demanda foi atendida.
Além disso, o sistema também conta com indicadores que permitem que os gestores acompanhem o tempo médio de atendimento, a média de nota de feedback e outros indicadores dos seus atendentes. Com isso, é possível realizar a análise do desempenho e do nível de satisfação dos cidadãos.
Portanto, o sistema Guichê Brain oferece ferramentas úteis para os órgãos do setor público, que podem aprimorar a qualidade e a eficiência nos serviços oferecidos aos cidadãos.
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